Free support help desk

free help desk software

Trellis desk is a free ticket submission help desk system.

Features include:

  • Ticket departments
  • Canned ticket responses
  • Ticket priority levels
  • Ticket escalation and assignment
  • Email notifications
  • Manage articles and categories
  • Allow your users to rate articles
  • Allow your users to comment on articles
  • Show relevant knowledgebase suggestions to users before they submit a ticket

Link

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